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HedCo Intranet Site > ICT > TBlog
Troubleshoot Blog
The disk is Write Protected
(CMD) بررسی فلش مموری از طریق اجرای دستورات از دستور میتوان استفاده کرد cmd--->chkdsk نام درایو:/F
Excel 2016 Spreadsheet Compare crashes on startup 
Please try this method, try to change the regkey, open Resigtry Editor and go to this panth: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\Identity Change the "EnableADAL"=dword:00000000
babylon expiration
1. Run regedit 2. Browse to HKEY_LOCAL_MACHIN/SOFTWARE/BABYLON/BABYLON CILENT 3. Delete info or 2. Browse to HKEY_CURRENT_USER/SOFTWARE/BABYLON/BABYLON CILENT 3. Delete info if enable : 4. Browse to HKEY_CLASSES_ROOT/PROD.CAP 5. Delete prod.cap *reinstall babylon 6. Run Babylon --> menu --> configuration --> connection 7. Uncheck "enable onlin updat" 8. Check "proxy/firewall server conection through" 9. Set proxy server=2?2?bla.bla and port=1111
Users could not be synced with AD
The problem started when we saw some users has mismatched properties with Active directory. therefore, we checked the user profile service application to find what's wrong. and we faced to the bigger issue, all user profiles moved to profiles missing from import view. this issue generally occurred when AD users deleted or disabled and flagged for deletion by cleaner timer job. by checking sync connection, problem discovered. In population containers, HEDCOINT unchecked and HEDCo users could not be found for sync.
Import data from web in excel has problem with unicode characters
Excel expecting complete HTML or XML structure contains identifier tags for importing data from web or xml.
Therefore, when an API used to create excel report, that must be create a right HTML or XML response. For example, tableify is a npm package to create html table from an object, but for import tablefy result to excel, we have to place this result to the body of html DOM as below:
let result = tableify([...]);
return "<html><head><meta charset="UTF-8"></head><body>" + result + "</body></html>"
How to change Granular Recovery Technology (GRT) temporary staging location for Backups and Restores
Launch Symantec Backup Exec Console. Click on Backup Exec Button | Configuration and Settings | Backup Exec Settings Click on Granular Recovery Technology Enter the path for the Granular Recovery Technology (GRT) temporary staging location for Backups and Restores. Granular Recovery Technology (GRT) temporary staging location for Backups and Restores should be a "NTFS volume and Local to Backup Exec server".

Problem: I have BackupExec and need to change the GRT location setting which I have done and have restarted the services. But, when I run a restore job on an Exchange Mailbox it still keeps using the old GRT setting for the staging location instead of the new one.

Solution: After you changed the GRT staging location you need to create a new restore job since the change wont be set in previous jobs
Sails Post File and parameters lost
In sails, when we post a file to the server with parameters, request parameters does not supply.
to solve this issue, you must simply send parameters before file.
For example, when we create form data:
let formData = new FormData();
first, set string parameters:
for (key in data) {
  value = data[key];
  formData.append(key.toString(), value.toString());
then, we could be append files:
formData.append(, attachment.file,;
Error During Kaspersky Endpoint Uninstallation
Error 27200. Failed to unload application from RAM. during kaspersky uninstallation. Try to uninstall using Kaspersky Removal Tools You can download this file from: and also \\\General Applications\KASPERSKY\Kaspersky Removal Tools
Outlook Add-in Certificate error
If you face below error during installing HEDCo People Search add-in, you might be able to solving  issue by adding to trusted sites list.
Add-in Certificate Error
Error in Enable-Migrations
After run Enable-Migrations command in Package Manager Console, You might be faced to below error:
The migrations configuration type '***' was not be found in the assembly '***'.
The reason is that your assembly is registered to GAC, So you can uninstall your assembly from GAC and then, all thinks works properly.
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